Purrfection!
Superb customer service experience on my cat canoe order from The Cat Ball. After emailing back and forth with Jennifer, Chief Cat Lady, answering my questions about whether Milo, my 16lb. ginger boy, would fit in the regular size canoe, she took the time to send a photo of her kitty around the same weight. When the delivery arrived Jennufer had added a note saying to let her know if the cat canoe was too small. Well, the moment it was released from its box Milo was in it and has been every day since. He adores it whether it's on the slim canoe side and I turn it inside out so it's round. Jennifer and The Cat Ball team went above and beyond to make sure I'd be happy with my purchase. Milo will enjoy his very well made and darling cat canoe for years to come. I've been recommending The Cat Ball products to others so their furry overlords can be well served.
Purrfection!
Superb customer service experience on my cat canoe order from The Cat Ball. After emailing back and forth witj Jennifer, Chief Cat Lady, answering my questions about whether Milo, my 16lb. ginger boy, would fit in the regular size canoe, she took the time to send a photo of her kitty around the same weight. When the delivery arrived Jennufer had added a note saying to let her know if the cat canoe was too small. Well, the moment it was released from its box Milo was in it and has been every day since. He adores it whether it's on the slim canoe side and I turn it inside out so it's round. Jennifer and The Cat Ball team went above and beyond to make sure I'd be happy with my purchase. Milo will enjoy his very well made and darling cat canoe for years to come. I've been recommending The Cat Ball products to others so their furry overlords can be well served.